Help and Support

For support with your account, learning activities or course extensions, contact the RAPS Solutions Center
  • Email: raps@raps.org
  • Call: +1 301 770 2920, ext. 200 (8:30 am- 5:30 pm ET Monday through Friday)
For technical support with the site, contact Contuent:


Exending Course Enrollment Period

A one-time, 30-day complimentary extension may be granted for active courses. Requests must be received at least one (1) business day prior to the course close date. If a course has passed its close date, requests for extensions and reinstatements may not be honored.  Additional access beyond the standard 30-day extension may be requested due to serious illness, injury or death, and is subject to an administrative review. Contact the Solutions Center for assistance. 

 
If additional access beyond the standard 30-day standard extension is requested and is not due to serious illness, injury or death such requests will be subject to an administrative review and a $25.00 per course processing fee will apply. Contact the Solutions Center for assistance.